Dharana Global – Analytics

Customer analytics provide companies useful insights about their customers. Just as important, analytics help to deliver customer insights directly to the people who need them most, in a format that makes it easy to understand and take actions in consideration of these insights.

Think about all the information and signals companies are receiving from their customers. Prospect demographics, product preferences, social media sentiments. Interactions and transaction behaviors and more.

We have the experience to analyze the field of your preference.

( BENEFITS OF PROVIDING SUCH A SERVICE FOR US:

• Increase sales to new and existing customers
• Lower customer acquisition and retention costs
• Reduce customer churn and increase loyalty
• Improve the channel mix to lower cost to serve
• Increase sales force effectiveness by targeting qualified prospects
• Deliver higher returns on marketing and promotions investments